We understand the speed of business and the growing demand that businesses place on their technology infrastructure. That is why we offer Monthly Network Maintenance plans designed to keep your organizations technology infrastructure running at peak efficiency. These plans can be customized to meet your individual needs and encompass all aspects of a network, including servers, workstations, network devices and more. Below is a brief outline of the services that we offer and that can be included in any Network Maintenance Plan.

• Network Monitoring and Reporting: Making sure that your network and all of the mission critical hardware and software is available 99.9% of the time is crucial for most organizations. That is why we pro-actively monitor these devices and services and are alerted to any suspicious activity or potential problems before they impact productivity.
  
• Patch Management: As most of us are aware, Microsoft as well as many other software and hardware vendors release patches and updates to their products on a regular basis. These patches are mainly to ensure security and proper functionality. We take patches seriously and ensure that all necessary patches are applied as soon as they are released to help prevent compromise and ensure proper operation of all Technology Related systems in your infrastructure.
  
• Security Monitoring: We emphasise maintaining a secure network environment and take many precautions to safeguard your environment against unwanted intruders. This includes enforcing password policies and monitoring network traffic and security devices for any unusual behaviour as well as a layered approach to security starting at the network perimeter and working all the way down to the workstations and users.
  
• Regularly Scheduled Maintenance: We routinely run maintenance on all systems and schedule ahead with you before any service outage caused by a maintenance run. This maintenance is typically done outside of working hours to minimize the impact on productivity.
  
• Virtual Help Desk: Our virtual help desk is designed to assist your users with common issues that they may experience with their workstations. You users can submit a ticket, email the help desk or give us a call and a technician can gain immediate remote access to the users workstation. This allows for fast issue resolution and user satisfaction as well as increased productivity.
  
• Web Hosting: Some clients choose to hose their website with us a s part of their maintenance package. Each site is hosted in our data center and is backed up regularly to ensure the security of your site.
  

This is a brief summary of the services that can be included with a Network Maintenance plan. We can further customize our plans to meet the individual needs of your company depending on the technology that is in place. There are so many diverse systems in use by businesses today that listing all of them could fill a book; but rest assured, we have a solution to fit your needs! Contact us today to learn more about how we can simplify your technology management process and save your company money on Maintenance and Help Desk services.